American Motors of Brownsville dealership customer reviews

by Walldo717 15 Dec 2023

The gentleman who answered my inquiry was veryprofessional and polite. I did not pay attention to the location, otherwise I believe we could have done business. I have not told him yet, but it's just to far to there location. If I don't get ahold of him, I would like to say "Thank you ", for you...r time and energy. P.s. I never received the current pictures of the vehicle. Show more

4 rate

by KJ Lee 12 Jan 2018

Incredible people!I've read some of the reviews about bad service, quality etc...and I can tell you first hand I DIDNT SEE IT!.... These people were nothing but courteous to me!...courteous doesn't describe it accurately they treated me ROYALTY ....I flew in from Colorado especially for a particular... truck I had been searching for to test drive and hopefully drive back to Co. David (fantastic guy) picked me up in Memphis at the airport drove me 45 min to motel, the next morning Tony (another great guy) brought the truck to the motel (now here's the unfortunate but almost comical part) 2 blocks before the motel the hood flew back (wasn't latched all the way) wiped out hood, grill, hinges, valence and damaged tops of fenders, Tony was beside himself! He couldn't believe it.... Honestly when that truck came around the corner I about fell on the ground lol Long story short we test drove the truck and I bought it. Tony and I drove to Memphis (2 1/2 hour round trip) for new hood and grill while they took my truck to repair shop, unfortunately the repairs were rather extensive and I couldn't wait around 4-5 days we booked a return flight that afternoon but that evening David called motel and invited me to dinner with his family!...I declined but an hour later Harley,( an absolutely charming woman and the owner Galen's daughter) called and insisted on delivering the most incredible meal I've had in a long time! And at 3:30 A.M. David took me back to the airport for my return flight..... The FINAL result of all this IS... An unfortunate mishap occurred and these fine people not only arranged all the repairs and covered them but also are making arrangements right now to ship my truck back to Colorado!...and as I said in the beginning TREATED ME LIKE ROYALTY!.. So a huge thank you to Galen, Tony, David, Tommy and most certainly Harley!!! THATS SOUTHERN HOSPITALITY!! ... Kevin Show more

5 rate

KJ Lee 12 Jan 2018

I've read some of the reviews about bad service, quality etc...and I can tell you first hand I DIDNT SEE IT!.... These people were nothing but courteous to me!...courteous doesn't describe it accurately they treated me ROYALTY ....I flew in from Colorado especially for a particular truck I had been ...searching for to test drive and hopefully drive back to Co. David (fantastic guy) picked me up in Memphis at the airport drove me 45 min to motel, the next morning Tony (another great guy) brought the truck to the motel (now here's the unfortunate but almost comical part) 2 blocks before the motel the hood flew back (wasn't latched all the way) wiped out hood, grill, hinges, valence and damaged tops of fenders, Tony was beside himself! He couldn't believe it.... Honestly when that truck came around the corner I about fell on the ground lol Long story short we test drove the truck and I bought it. Tony and I drove to Memphis (2 1/2 hour round trip) for new hood and grill while they took my truck to repair shop, unfortunately the repairs were rather extensive and I couldn't wait around 4-5 days we booked a return flight that afternoon but that evening David called motel and invited me to dinner with his family!...I declined but an hour later Harley,( an absolutely charming woman and the owner Galen's daughter) called and insisted on delivering the most incredible meal I've had in a long time! And at 3:30 A.M. David took me back to the airport for my return flight..... The FINAL result of all this IS... An unfortunate mishap occurred and these fine people not only arranged all the repairs and covered them but also are making arrangements right now to ship my truck back to Colorado!...and as I said in the beginning TREATED ME LIKE ROYALTY!.. So a huge thank you to Galen, Tony, David, Tommy and most certainly Harley!!! THATS SOUTHERN HOSPITALITY!! ... Kevin Show more

5 rate

Juke Girl 25 Jun 2014

I purchased a 2011 Juke for my daughter a few week ago from Tony Blankenship. My daughter loves the car and I thought the overall experience was great. Tony really tried to connect to our needs and found us the perfect car. We did have a small issue with the brakes on the car, however the dealership... repaired them and I was very pleased with the service. I would recommend Tony and American Motors to all my friends and will definitely go back for my next car purchase. Show more

4 rate

John 24 Jun 2014

I've bought several cars over the years from the guys at American Motors. Thanks for the years of service and triple thanks to Tony!

5 rate

Juke girl 24 Jun 2014

I purchased a 2011 Juke for my daughter a few weeks ago. Overall my experience with American Motors was pretty good. My salesman Tony Blankenship was a pleasure to work with and had lots of personality and I really felt like he was interested in my needs. I did have a small mechanical issue with the... cars brakes, but they corrected the problem very quickly and to my satisfaction. I would defiantly recommend American Motors to all my friends and family and will use them again for my car needs. Show more

4 rate

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